Sources: BLS OEWS, May 2025; BLS Occupational Outlook Handbook.
Median Annual Pay, May 2025
$114,130
Employed Nationally
263,960
Typical Entry Education
Bachelor's degree
Projected Job Change, 2025 to 2035
+5%
What Does an Administrative Services Manager Do?
An administrative services manager oversees one or more office support services for an organization. Which services depends on the employer and the size of the organization, and the handbook profiles the job together with facilities managers under one heading, describing both as the people who plan, direct, and coordinate activities that help an organization run efficiently. Where this guide uses a figure that covers both jobs, it says so.
Day to day, that's management work rather than clerical work. You'll set goals and deadlines for your department, direct the staff who do the support work, and handle the problems that come up when the work behind a deadline doesn't get done. The handbook also expects you to recommend changes to policies or procedures to improve operations, which means part of the job is standing back from the routine you run and deciding what about it should change.
One type the handbook calls out is the records and information manager, who develops, monitors, and manages an organization's records. That's a specialty with its own entry route, and in the legal field it often means prior experience as a paralegal or legal assistant. If your general studies degree came with an interest in law or information, it's a version of this job worth knowing about.
The skills the handbook names are analytical and managerial. An administrative services manager must be able to review an organization's procedures for ways to improve efficiency, and must motivate employees and handle problems that arise. The first of those overlaps with what a management analyst does from outside the organization. The difference is that you're accountable for running the fix, not only recommending it.
Where Do Administrative Services Managers Work?
Administrative services managers work inside the organizations they support, and the handbook counts about 279,000 of these jobs in 2025. Healthcare and social assistance employs 13 percent of them, more than any other single industry, which is one place to start a search for postings. The rest are spread across public and private settings, in the handbook's phrase, which means government offices as much as companies.
The work is supervisory, and the handbook describes it as directing workers and coordinating organizational duties, so you're where your staff are. Expect to be the person people come to when the support behind their work breaks down, because handling the problems that arise is written into the role. That's the difference between this job and the support roles under it: the problem is yours to own, not only to work on.
Most administrative services and facilities managers work full time, and some work more than 40 hours per week. That sentence covers both jobs in the handbook's combined profile, and when your department's deadline is at risk, the extra hours are yours. It's a stable schedule with a manager's exceptions, and the question to ask an employer is how often those exceptions happen.
How Do You Become an Administrative Services Manager With a General Studies Degree?
You become an administrative services manager with a general studies degree by finishing the bachelor's and then working your way into a role with supervisory responsibility, because the handbook's entry path is a bachelor's degree and related work experience. The degree is often in business or a related field, and the handbook also says some people enter with a high school diploma, so the degree line is not the hard part. The experience line is. The handbook says the experience must reflect managerial and leadership abilities, and the quick facts put it at less than five years.
Requirements vary by organization and by the work, in the handbook's words, which is a plain way of saying no single path exists. That's a help to a general studies graduate, because an employer that varies its requirements is one that reads the whole application. Your task is to make sure the application shows someone who has managed people or a process, and the steps below are about getting that on the record before you apply.
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Finish the Bachelor's, in Business or a Related Field
The handbook's entry education for administrative services managers is a bachelor's degree, often in business or a related field. A general studies bachelor's with a business emphasis is a related field, so build yours that way. If you're already working in an office and want the degree without leaving the job, the online general studies bachelor's rankings compare programs you can finish at a distance.
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Start in Office Support and Take on Supervision
The experience the handbook asks for has to reflect managerial and leadership abilities, and a direct place to earn it is inside the support services you'll one day run. Take an office role, then volunteer to coordinate a project, train a new hire or cover for a supervisor. Each of those is a line you'll point to when a posting asks for management experience.
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Learn to Read a Procedure for Waste
The handbook says an administrative services manager must be able to review an organization's procedures for ways to improve efficiency, and that recommending changes to policies or procedures is part of the job. You can practice this in any office job. Pick one process you run, write down every step, and find the one that exists only because it always has. Then propose the change to your supervisor and see what happens.
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Manage People Before the Title Says You Do
Motivating employees and handling problems that arise are the leadership skills the handbook names, and they're the ones a general studies transcript can't show. Get them on the record by leading a team of any size, even a temporary one. When you interview for an administrative services manager job, the conversation will turn to how you handled a conflict among staff, and you want the answer to be true.
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Pick a Specialty if One Fits
The handbook singles out records and information managers as one type of administrative services manager, and notes that in the legal field they often need experience as a paralegal or legal assistant. If records or the legal side of an organization interests you, that's a specific entry route with a specific prerequisite, and it's worth deciding early whether to aim at it.
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Weigh Certification After You're Hired
Certification is not required, according to the handbook, but it may give candidates an advantage when applying for jobs. Since the job also asks for years of experience, the credential is something to look at once you know which kind of organization you're in and which certification its managers hold. Ask a manager above you which one, if any, mattered for them.
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Apply When Your Experience Reads as Management
The handbook says educational requirements vary by organization and the work they do, so read each posting for what that employer weighs, and apply when your resume shows supervision, a process you improved and a deadline you set and met. Those three map onto the duties the handbook lists, and they're what an administrative services manager posting is asking for.
Is a General Studies Degree Enough to Become an Administrative Services Manager?
Yes, a general studies degree is enough for the education half of becoming an administrative services manager, and the experience half is the real test. The handbook's entry education for these managers is a bachelor's degree, often in business or a related field, and it adds that some people enter the occupation with a high school diploma. So the degree isn't a gate that a general studies bachelor's fails to open. What every candidate needs, degree or not, is related work experience that reflects managerial and leadership abilities.
Build the degree so the business half shows. Pick business as one emphasis area and management or communications as another, and use electives on accounting, writing and anything your program offers on organizational behavior or project management. The handbook says a manager here has to review procedures for efficiency and recommend changes to policies, and those are skills a transcript can hint at. The ranked general studies bachelor's programs compare your options, and since the handbook's path runs through work experience, the online bachelor's rankings, which cover programs you can take while employed, may be the more useful list.
Then get the experience, and get it in a form you can name. The handbook wants proof of managerial and leadership ability, so supervising anyone, running any process, or being the person who set and met a deadline all count for more than another course would. Certification is not required, and the handbook says it may give candidates an advantage, so it's a later addition rather than a prerequisite. If you're drawn to the records and information side, plan for the paralegal or legal assistant experience the handbook says legal-field employers often want, because that's a prerequisite of its own.
How Much Does an Administrative Services Manager Make in 2026?
An administrative services manager makes a median of $114,130 a year , and most earn between $67,100 to $207,720, the 10th and 90th percentiles, in the May 2025 federal wage survey , which counts 263,960 people in the job. The middle half earn between $86,460 and $157,420, so the median is a midpoint and not an offer.
Pay by state runs from $157,000 in Colorado down to $84,480 in Arkansas. The bars below list every state with a published median, highest first, with the number employed there beside each.
Pay for administrative services managers by metro area and by industry, with government against private pay, is in the administrative services manager salary guide.
What Is the Job Outlook for Administrative Services Managers?
The job outlook for administrative services managers is 5 percent growth from 2025 to 2035, which the handbook rates faster than the average for all occupations. That figure is for the handbook's combined profile of administrative services and facilities managers, as is the estimate of about 36,100 openings a year, on average, over the decade, and the 22,000 added jobs. For administrative services managers on their own, the handbook counts about 279,000 jobs in 2025 and says demand is expected to stem from a continued emphasis on efficiency and process improvement in the public and private settings where they work.
A projection is a projection, and a combined one is looser still, since it blends two jobs into one number. For someone entering now, 5 percent is growth, not a boom, and the openings that do exist ask for the management experience described above. That means the outlook is better for the person already supervising inside an organization than for the new graduate, because the opening will ask for what the supervisor already has. Read the number as a reason to start building that experience now, in whatever office job you take first, rather than as a reason to wait for a hiring wave.
Common Questions About Becoming an Administrative Services Manager
Do You Need a Business Degree to Be an Administrative Services Manager?
You don't need a business degree to be an administrative services manager. The handbook says the bachelor's is often in business or a related field, and it also says some people enter the occupation with a high school diploma, so the field of the degree is not the deciding factor. The related work experience showing managerial and leadership ability is.
How Much Does an Administrative Services Manager Make?
An administrative services manager makes a median of $114,130 a year in the May 2025 federal wage survey. The 10th percentile is $67,100 and the 90th is $207,720, with the middle half between $86,460 and $157,420. By state, the median runs from $157,000 in Colorado to $84,480 in Arkansas. The handbook's own quick facts show a lower figure, $110,500, because they combine this job with facilities managers.
How Long Does It Take to Become an Administrative Services Manager?
It takes a bachelor's degree plus related work experience to become an administrative services manager, and the handbook's quick facts put the experience at less than 5 years. The experience has to show managerial and leadership ability, so the clock runs from when you first supervise people or a process, not from your first day in an office. Some people enter with a high school diploma and experience instead, which the handbook also records.
What Is the Hardest Part of Being an Administrative Services Manager?
The hardest part of being an administrative services manager is that you're responsible for the problems, not only the plan. The handbook says the job requires you to motivate employees and handle problems that arise while setting goals and deadlines for the department, and some managers work more than 40 hours a week. You're also expected to keep finding ways to improve efficiency in procedures you built yourself.
Is an Administrative Services Manager the Same as a Facilities Manager?
An administrative services manager isn't the same as a facilities manager, though the handbook profiles the two together and gives them a combined outlook and job count. Administrative services managers oversee one or more office support services, while facilities managers are the other half of the handbook's combined profile. Where this guide uses a combined figure, such as the 5 percent growth projection, it says so.
Does an Administrative Services Manager Need Certification?
An administrative services manager doesn't need certification, and the handbook says it is not required but may give candidates an advantage when applying for jobs. Since the job already asks for years of management experience, treat a credential as a later addition. Ask a manager in the kind of organization you want to join whether one made a difference for them.
Where Do the Figures in This Administrative Services Manager Guide Come From?
- Occupational Employment and Wage Statistics, SOC 11-3012
- Occupational Outlook Handbook, Administrative Services Managers
All sources as of .